Huaye Group has been making every effort to provide the most ideal service to customers with the concept
of honest service for a win-win situation.
All the staff in Huaye Group aim to provide cost efficient solution by diligent work.

Our concept of service lies in respect towards individual and provides ideal solution to customers so as
to further improve ourselves.
Detailed research will be carried out for the sake of fully understand requirement of customers. Thus our
service will enable the customer to believe that Huaye Group is reliable and honest.

Service Process：

1）Collect feedback from customers so as to understand their view towards Huaye Group.
2）Ask customers to assess the service and product of Huaye.
3）Follow the solution of quality disputes.
4）(4) Receive feedback from customers by customer service hotline: 86-21-56391258 or sending email to
service@cnhuaye.com .customer could also complain to us by the phone: 86--21-56391215.

Customer has always been the resource of profit, thus we will try our best to meet the requirement of
customers. Providing satisfactory service has been one of our targets for a long term, following the advice
of customer helps us to improve ourselves. Huaye could benefit for the success of customers, thus we set
special departments and staff to focus on customer service, assisting customer to have a general picture on
the specifications of our products and application scale. Those staff will provide prompt feedback to customer.
Customer service hotline：021-56391258 　Complaint receipt phone：021-56391215 　
Email for interacting with customer：service@cnhuaye.com